Presence

Cancellation Policy

By booking with Unmuted Photography, you agree to the following terms. Your booking is confirmed once your session date, time and package have been agreed, payment has been made, and we have confirmed your booking. Any remaining balance must be paid no later than 24 hours before your session. Final images will not be released until all payments have been received. You may cancel or reschedule up to 24 hours before your booked session time. Rescheduling is subject to availability. If you cancel or reschedule less than 24 hours before your session, 50% of the total session fee will remain payable. If you do not attend, or arrive so late that the session cannot reasonably go ahead, this will be treated as a late cancellation and 50% of the total session fee will remain payable. Please arrive on time and prepared. This includes completing any requested planning information, bringing agreed outfits, props or brand materials, and telling us in advance about any access needs, sensitivities or preferences. If you are late, your session may still need to finish at the agreed end time. Extra time cannot be guaranteed and may be charged separately. If Unmuted Photography needs to cancel or reschedule due to illness, emergency, unsafe conditions, severe weather, equipment failure, venue issues or circumstances outside our control, we will offer a new date or refund any amount paid for services not yet provided. Final images will be professionally edited in the Unmuted Photography style. Raw files, unedited images, duplicate images and test shots are not supplied. Delivery times are estimates unless agreed otherwise. Once your gallery is delivered, you are responsible for downloading and safely storing your images. Online galleries are not permanent storage and may expire. Your final edited images may be used by you for your own personal brand and business marketing, according to your package. You may not sell, transfer or provide the images to another business for their own commercial use without written permission. Unmuted Photography may use selected final images for portfolio, website, social media and marketing unless you tell us otherwise in writing. Questions before booking? Email shootmenow@unmuted.photography